Andrew McQuinn
About Me.
I believe that providing customers with comprehensive, accurate, timely documentation is key to the success of a product and a company. Great documentation can have cascading effects within a product’s ecosystem and empowers users to be most productive.
Experience
MiTek USA, Inc
2019 - Present
2012 - Present
Managed documentation standard compliance and ensured written content adhered
to corporate guidelines
• Produced and instituted a unified style guide for corporate publications
• Provided technical editing services to technical writing department
members
• Edited written content for the web, email campaigns, and training guides
• Created self-paced video lessons outlining software procedures and best
practices
2014 - 2019
Produced written documents and videos for training and marketing purposes
• Published documentation help files for specific products and releases
• Presented to the Society for Technical Communication on producing
screen capture video content
• Developed a culture of accessibility awareness and instituted solutions to
improve the user experience for the hearing impaired
2012 - 2014
Wrote manuals, webpages, and guides and created videos outlining software
procedures
• Wrote instructional documentation for CAD software procedures
• Wrote scripts, recorded screen captures, and produced instructional videos
• Produced responsive web content relevant to users’ changing needs
• Managed content for the web in content management systems